Information Services updates

Last Updated on

We have created a new TIPS webpage based on recent helpdesk calls, and feedback from faculty and students. 

The Library is open Monday through Friday from 9:00 a.m. to 3:00 p.m.  Online support is available through chat, email, text, and phone to assist with research, access to articles, data, e-books, and course materials.  Email and chat service are the best ways to reach out during this time and you can find our chat and email contact information through the library website: https://library.bryant.edu

Library online support is available:

  • Monday through Thursday: 8:00 a.m. to 10:00 p.m.
  • Friday: 8:00 a.m. to 5:00 p.m.
  • Saturday: 9:00 a.m. to 5:00 p.m.
  • Sunday: 10 a.m to 10:00 p.m.

The Campus Technology Services (CTS) Faculty and Staff Helpdesk is available in the Bello Grand Hall on Monday, Wednesday and Friday from 9:00 a.m. to 3:00 p.m.

The Helpdesk is available via phone (401-232-6111) or email (helpdesk@bryant.edu) as follows:

  • Monday through Thursday: 8:00 a.m. to 9:30 p.m.
  • Friday: 8:00 a.m. to 4:30 p.m.
  • Weekend: Email and voice messages are monitored with responses ASAP

Laptop Central (which serves as the student technical Helpdesk) is open Monday through Friday from 9:00 a.m. to 3:00 p.m.

Laptop Central is available via phone (401-232-6550) or email (laptopcentral@bryant.edu) as follows:

  • Monday through Thursday: 8:00 a.m. to 9:30 p.m.
  • Friday: 8:00 a.m. to 4:30 p.m.
  • Weekend: Email and voice messages are monitored with responses ASAP

Academic Computing & Media Services is providing support via phone (401-232-6128) or email (av-staff@bryant.edu) Monday through Friday from 8:00 a.m. to 5:00 p.m.

24/7 BlackboardCollaborate and Zoom support is available to faculty, staff and students as follows:

Note: This service is intended for specific assistance in the use of Blackboard, Collaborate and Zoom and not for general Helpdesk or Laptop Central support.  Please contact those service centers directly for general technology questions.